Yorkshire Coast Community Rail Partnership

Introduction

 

The Yorkshire Coast Community Rail Partnership believes that the railway should be accessible to all members of the community.  We work with Northern to make sure that our trains and stations cater for people with most common disabilities. 

 

Details of the services that Northern provide for disabled customers may be obtained by contacting their Customer Relations Assistance Helpline

Freephone : 08081 561606

textphone : 08456 045608

email : assistance@northernrail.org

 

A copy of Northern’s Disabled People’s Protection Policy (DPPP) is also available by contacting their Customer Relations team on the above numbers.

Disabled Access

Trains

 

All the trains carry an access ramp on board.  If you require assistance boarding a train  simply signal to the conductor.

Access to the trains for wheelchairs and pushchairs is via the doors at the centre of the units which are usually marked with the disability sign.  Most trains now have an accessible toilet and space for wheelchairs and mobility aids near the seats at the centre of the units. 

We regret that mobility scooters cannot be accommodated on the trains unless they can be folded, due to restricted manoeuvrability and stability.

Stations

 

The accessibility of each station is summarised below.  For further details click on the station name which links to National Rail site and look under ‘Accessibility and mobility access’

 

Hull

Hull Paragon station has a car park with 18 disabled places, step free access throughout the station, accessible ticket office, ticket machines and toilets.  It is staffed 24 hours every day and there are accessible help points. 

 

Cottingham

The station has a car park with disabled places.  The station is unstaffed and has no toilet facilities.  Level access from the car park to platform 2, access to platform 1 via a stepped footbridge or via level footpaths to the road crossing.

 

Beverley

Beverley station has an accessible car park with disabled places.  Accessible toilets maintained by Beverley town council are located just outside the station entrance.  There is level access onto platform 2 from the carpark and access to platform 1 is via a stepped footbridge or the nearby level crossing.  The station is staffed 07:00-17:00 weekdays and 7:00– 13:30 weekends.

 

Arram

This is an unmanned station with no toilet facilities.  Limited parking available on the roads nearby.  Level access onto both platforms via the level crossing.  Both platforms have bevelled edging.

Harrington humps have been installed on both platforms to assist with easier access to the trains.

 

Hutton Cranswick

This station is unstaffed and has no toilet facilities.  It has a car park with level access straight onto platform 1 and to platform 2 via the level crossing.

Harrington humps (shown on the picture below) have been installed on both platforms to make them an easier height to access trains

 

 

Text Box: Located in the old ticket offices at Hull Paragon Train Station.  This service  helps people with difficulties to regain their confidence about using public transport.

Arram Station showing bevelled platform edges.

Text Box: Costs £20 for one year
Save 1/3 off most fares

Learn more

Contact the Yorkshire Coast Community Rail Partnership at admin@yccrp.co.uk

 

We take care to provide accurate and up to date information on this website however we cannot guarantee this and recommend that you check with National Rail Enquiries before travelling on the train.

All items and photos on this website should not be re-used without the permission of the YCCRP.  All photos on this website have been used with permission.

 

Website designed and managed by Rachel Osborne and hosted by Machine Networks.

Driffield

Driffield station is staffed 07:15-13:30 Mon-Sat.  It has a car park with disabled spaces and level access to ticket office and platform 2.  Access to platform 1 is via the level crossing.  No toilet facilities.

 

Nafferton

The station is unmanned and has no toilets.  Ramped access to both platforms via the level crossing.  Platform 1 has bevelled edge.  Limited car parking available on the nearby road.

A Harrington hump has been installed on platform 2 to make an easier height to access trains. 

 

 

Bridlington

The station has a car park with disabled spaces.  Accessible toilets are on the station concourse.  There is level access from car park to ticket office and concourse and to platforms 5 and 6.  Access to platform 4 (Scarborough) is via a stepped footbridge but staff will assist passengers over the barrow crossing.  Station is staffed 07:00-18:00 Mon-Sat and 10:00-18:00 on summer Sundays.  Platforms 5 and 6 have bevelled edging.

 

Bempton

This station is unstaffed and has no toilet facilities.  There is level access from the road onto the only platform which has got bevelled edges.  Limited car parking available on the road.

 

Hunmanby

An unstaffed station with no toilet facilities.  Level access onto both platforms from the level crossing.  Both platforms have bevelled edges.  Limited car parking available on the road.

Harrington humps have been installed on both platforms to make them an easier height to access trains.

 

Filey

Filey station has a car park with disabled spaces which has level access onto platform 1.   Level access to platform 2 is via the level crossing as there is a stepped footbridge within the station.  The station is unstaffed but has a café and toilets.

 

Seamer

Seamer station is unstaffed and has no toilets.  It has a large carpark with disabled spaces.  The island platform which serves both directions is reached by crossing the railway via a gated crossing which although is level may present wheelchair users with some difficulty.  The platforms have bevelled edges and there is a customer help point. 

 

Scarborough

The station is staffed 7:30 - 22:00 Mon - Sat.  There is a car park with 7 disabled spaces and step free access to the whole station, platforms and ticket office.  The station has accessible toilets and customer help points.